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Office of the Commissioner > Programs/Bureaus/Units > LEAN Process Improvement >

Case Studies for DES's Lean Process Improvement Projects

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2013

• Hazardous Waste Remediation Bureau – Groundwater Permit Process

2012

• Air Resources Division – Streamline Stationary Source Inspection Report Preparation
• Department-Wide – DES/DOIT Project Prioritization
• Department-Wide – Internal Governor and Council Request Procedures
• Wastewater Engineering Bureau – State Revolving Loan Fund Procedures

2011

• Oil Remediation & Compliance Bureau – Oil Remediation Fund Process Improvement
• Land Resources Management Programs – Compliance Process Review
• DES, Dept. of Agriculture, DRED, and NH Fish & Game – Permitting Herbicide Use in the Waters of the State
• Department-Wide -Travel Authorization Procedures

2010

• Wetlands Bureau – File Labeling
• Land Resources Management – Check Processing
• Air Resources Division – Management of Source Files
• Air Resources Division – Information Sharing Between Permit Renewal & Inspection
  Programs

2009

• Department-Wide – Conference Call Reservations
• Land Resources Management – Permit Application Receipt Center

 

 

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NH Department of Environmental Services | 29 Hazen Drive | PO Box 95 | Concord, NH 03302-0095
(603) 271-3503 | TDD Access: Relay NH 1-800-735-2964 | Hours: M-F, 8am-4pm