The Shoreland Program provides multiple services to the public. Permitting staff review shoreland permit applications and waiver requests for compliance with the Shoreland Water Quality Protection Act. The review process is designed to provide a level of oversight for construction, fill, and excavation activities to ensure that projects are carried out in a manner that meet the minimum standards of the act and protect water quality.
Compliance staff responds to written complaints documenting possible violations of the SWQPA. Complaints are triaged according to the level of environmental impact and investigated. A typical investigation involves a site inspection and follow-up with the appropriate parties to restore any violations.
Outreach personnel travel around the state with a variety of multi-media presentations that explain and illustrate the standards of the SWQPA. In addition, the outreach and education staff have developed brochures, fact sheets, website documents and other educational tools to help the public understand the requirements of the SWQPA. Questions about the SWQPA can be emailed directly to the shoreland staff via "contact us" on the Shoreland Program web page. The staff makes every effort to respond to inquiries on a daily basis.