Petroleum Remediation FAQs

• Results from a sample collected from drinking water well requires immediate notification. Please contact Margaret Bastien immediately, contact information listed below.
   
• If the results are for a sample collected from a groundwater monitoring well and if this is a new condition, please send the following information within 60 days of obtaining knowledge, in writing by either post or email to:

Margaret Bastien, P.E., Petroleum Remediation Section Supervisor
29 Hazen Drive, PO Box 95
Concord, NH 03302-0095
(603) 271-7372
Margaret.Bastien@des.nh.gov

Information needed:

• The name, daytime telephone number, and email address of the person notifying.
• The location of the site.
• The nature and location of the violation.
• The name, daytime telephone number, and email address of each responsible party.
• The proximity of the violation to receptors and potential receptors including water supply wells and surface water.
• All available reports and sampling results related to the discovery of the violation.

• If this is known contamination, include in the report as requested by NHDES staff.

Please call immediately:

Margaret Bastien, P.E., Petroleum Remediation Section Supervisor
29 Hazen Drive, PO Box 95
Concord, NH 03302-0095
(603) 271-7372
Margaret.Bastien@des.nh.gov

Information needed:

• The name, daytime telephone number, and email address of the person notifying.
• The location of the site and if known the NHDES site identification number (a nine-digit number).
• The type and thickness of the LNAPL observed.
• A description of the proposed LNAPL recovery actions.

Notification is not needed if any of the following criteria are met:

• LNAPL is being managed in accordance with an emergency of initial response action conducted as outlined in Env-Or 605.03 or Env-Or 605.04.
• LNAPL is being managed in as part of a remedial action plan approved in accordance with Env-Or 606.10. or
• LNAPL is being managed under a groundwater management permit issued in accordance with Env-Or 607.

Yes, the exemption for notification of LNAPL clearly states that notification is not require if the LNAPL is being managed under a Groundwater Management Permit. If the existing permit does not include protocols for assessing or managing LNAPL, then notification is required.

Any of the following:

• A discharge of any oil into surface water or groundwater of the State of New Hampshire.
• A discharge of 25 gallons or more of oil to land.
• A discharge of less than 25 gallons of oil to land, unless the discharge is cleaned up immediately and properly disposed of.
• A discharge of oil that results in the presence of vapors that pose an imminent threat to human health.
• A discharge of oil resulting in a violation of groundwater quality criteria of Env-Or 603.01 in a sample collected from a water supply well.
• A discharge of oil resulting in the detection of NAPL (non-aqueous phase liquid).

• If this is known contamination, include in the report as requested by NHDES staff.
• If this is a new condition, please send the following information within 60 days of obtaining knowledge, in writing by either post or email to:

Margaret Bastien, P.E., Petroleum Remediation Section Supervisor
29 Hazen Drive, PO Box 95
Concord, NH 03302-0095
(603) 271-7372
Margaret.Bastien@des.nh.gov

Information needed:

• The name, daytime telephone number, and email address of the person notifying.
• The location of the site.
• The type and amount of oil discharged.
• The name, daytime telephone number, and email address of each responsible party.
• The proximity of the violation to receptors and potential receptors including water supply wells and surface water.
• The name, mailing address, daytime telephone number, and email address, of the contractor hired to clean up the contamination.
• A description of any emergency or initial response actions that have been taken or are proposed to be taken.
• The names of other federal, state, or local government agencies that have been notified or that have responded to the discharge, or both.
• The cause of the incident and the method used to detect the discharge.
• All available reports and sampling results related to the discovery of the violation.

The Site Remediation Program (SRP) site documents and the Geographical Information System can be accessed through NHDES’ OneStop program. Please follow these links to conduct a search of our available database of site documents or GIS data.

The Spill Response and Complaint Investigation Section (SRCIS) team of the Oil Remediation and Compliance Bureau (ORCB) responds to oil-related complaints, spills and leaking underground storage tanks.
If you suspect a petroleum contamination of any kind:

• Contact the ORCB at (603) 271-3899 from 8 a.m. to 4 p.m.
• For an emergency or after hours, contact the New Hampshire State Police at (603) 223-4381.

The Site Remediation Programs (SRP) maintains a list of sites that either have groundwater contamination, or are regulated because they are a potential threat to groundwater (Remediation Sites). The ORCB also maintains a list of spills called the Initial Response Spill Sites and registration information for Underground and Aboveground Storage Tank Facilities. These lists may be viewed at the NHDES, SRP or Waste Management Division's pages by clicking on the ONESTOP link or purchased through the Public Information Center (PIC at info@des.nh.gov) at (603) 271-2975. In addition, NHDES maintains the Superfund (CERCLA) list; the CERCLIS site list, Solid Waste Sites and the Hazardous Waste Sites, all of which are available from PIC.

Many, but not all, files are also available electronically through a search of the NHDES OneStop database. For older sites there may be additional paper records that have not been converted to electronic format. Because of time and staffing constraints, NHDES cannot copy and send files. The information in SRP files is available to the public through the Public Information Center (PIC). PIC can be reached at (603) 271-2919 or (603) 271-8808 or info@des.nh.gov to set up an appointment. There are self-vending machines in the file review areas. Remember to bring change. The machines make change for dollar bills. If you are from out of state and cannot come into the office, we can provide you with the name of copy services in the Concord area that will come in and copy the file for you, or we can send you a list of Site Investigation & Remediation Consultants who perform environmental site assessments.

Margaret Bastien, P.E., Petroleum Remediation Section Supervisor

29 Hazen Drive, PO Box 95
Concord, NH 03302-0095
(603) 271-7372
Margaret.Bastien@des.nh.gov

Oil Remediation & Compliance Bureau
(603) 271-3899
orcb.wmd@des.nh.gov